A car with minor collision damage, photographed at dusk

Appraisal & claim specialists

The insurer's first offer is not what you are owed.

CASE negotiates diminished value and total loss claims on behalf of the public — so the hostile call, the lowball valuation, and the paperwork are ours, not yours.

Start a free claim evaluation How it works

1,000+Claims negotiated

0Adjuster calls you take

2Claim types, handled end to end

Two specialties

What we handle

Diminished value

A repaired car with an accident on its record sells for less. We prove the gap and collect it from the at-fault insurer.

Independent comparable-based valuation
Written demand and documentation
Negotiation through settlement

Total loss

Their first number on a totaled vehicle is an opening offer. We challenge the valuation and the deductions behind it.

Line-by-line valuation review
Condition, options and mileage corrections
Appraisal clause when they won't move

Real Resale Gap Example

Car with Clean History: 100%

Same Car with Damage History: 74%

Difference Owed: 26%

EXTRA MONEY BACK TO YOU

That 26% is value that CASE recovers and hands back to you.*

Why CASE

Why work with us?

Every repaired car quietly loses value the moment it has an accident on its record — and the at-fault insurer won't volunteer the difference. We prove that gap with an independent valuation and collect it, turning value you lost back into money in your pocket.

Example: On a $24,500 car, that's a $4,700 gap most owners never claim.

How it works

Three steps, and only the first one is yours.

01THE INCIDENT

You send us the file

Claim number, repair estimate, a few photos. That is the last paperwork you touch.

An advisor walking a client through documents

02THE NEGOTIATION

We take it from there

We build the valuation, file the demand, and absorb every call with the adjuster and appraiser.

A relieved client smiling with keys in hand

03THE SETTLEMENT

You approve and get paid

We bring you the number, explain how we got it, and close the claim once you say yes.

Use cases

Who we help

Repaired vehicles

Drivers whose car was fixed but now carries an accident on its record.

Total loss

Owners handed a settlement offer that doesn't match what the vehicle was worth.

Body shops

Shops who want their customers taken care of after the repair is signed off.

Questions

Anything not covered here, ask us directly.

Send us your claim →

Does filing a diminished value claim raise my premium?

No. The claim is made against the at-fault driver's insurer, not your own policy, so your rates are not touched by it.

How long after the accident can I still claim?

For diminished value claims, the statute of limitations is 3 years from the date of loss. For total loss claims, it varies by insurance company.

My car was repaired perfectly. Do I still have a claim?

It depends. The basic qualifiers are: (1) the car cannot be a lease, (2) it cannot have any prior damage history, and (3) you cannot be the at-fault party.

What does CASE charge?

For diminished value claims, we charge 30% of the negotiated settlement. For total losses, it's 25% of anything we negotiate in addition to your initial offer. If your insurance company offered you $20,000 and we got you $28,000, we bill against the extra $8,000.

Will I have to speak to the adjuster?

No. If your insurance company wants a second look at your car, we will instruct you to unlock the doors for the adjuster, let that person do their job, and you do nothing but smile.

What if the insurer already made me an offer?

If it's a fair offer, we'll tell you. But we recommend that you not sign any releases until we've had a chance to do our research. You can cash the check (aka 'the undisputed amount') — but don't sign anything.

Free claim evaluation

Find out what your claim is actually worth.

Tell us what happened. We'll review the claim, tell you honestly whether it's worth pursuing, and take it from there if it is.

What happens next

A specialist reviews your file and comes back to you directly.

*Every incident is unique with respect to cars, mileage, damage and value lost.